Trusk

The widespread adoption of e-commerce hasn't solved one particular problem: If you want to have heavy goods delivered to your apartment, more often than not the experience is quite painful: Talking on the phone to schedule the delivery, having to take a day off because the transporter doesn't know when exactly he'll arrive. Eventually, the delivery men drop the parcels on your doorstep instead of carrying it where you want it. Trusk has developed a last-mile-delivery system that consistently makes customers happy, which is why companies such as IKEA work with Trusk: A digital process dispatching transport jobs to the right people instead of paper chaos, a Trusk academy that selects and trains drivers in customer service and central customer service that is available 7/7. The result is a reliable on-time delivery and customer satisfaction.